Responsible Gaming
Gaming Should Be Entertainment
At Guru Casino, we believe that online gaming should be an enjoyable form of entertainment. It is important to remember that casino games are games of chance and should never be viewed as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
Online gambling in South Africa is restricted to individuals who are 18 years of age or older. By accessing and using Guru Casino through wallandback.co.za, you confirm that you are of legal gambling age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Spending more time or money on gambling than intended
- Repeatedly trying to cut down or stop gambling without success
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying to family and friends about gambling habits
- Gambling to escape problems, stress, anxiety, or negative emotions
- Neglecting work, school, family, or social commitments due to gambling
- Borrowing money or going into debt to finance gambling
- Experiencing relationship problems due to gambling
- Feeling anxious, irritable, or restless when attempting to reduce gambling
- Jeopardizing career, education, or important relationships because of gambling
Self-Help Tools & Responsible Gaming Features
Guru Casino and affiliated operators provide various tools to help you maintain control of your gaming activity:
- Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit
- Loss Limits: Establish maximum loss thresholds to protect your bankroll
- Reality Checks: Receive regular reminders during your gaming session about time and money spent
- Cooling-Off Period: Take a break from gaming for a specified period
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts and websites
- Account Statements: Review detailed records of all transactions and gaming activity
For assistance with these tools, contact your casino's customer support team.
Support Organizations
If you or someone you know is struggling with gambling, please reach out to one of these reputable organizations:
South Africa
- National Gambling Board (NGB): The regulatory body for gambling in South Africa – www.ngb.org.za
- Problem Gambling Foundation of South Africa (PGFSA): Dedicated to addressing problem gambling – Contact through the NGB for referrals
International Resources
- United Kingdom:
- GamCare – www.gamcare.org.uk
- GamStop (National Self-Exclusion Scheme) – www.gamstop.co.uk
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Need Help?
If you believe you have a problem with gambling, please take action today. There is no shame in seeking help, and professional support is available. Reach out to one of the organizations listed above or contact your local health services.
Remember: You are not alone, and help is available 24/7.
This Responsible Gaming statement is effective as of 2026 for wallandback.co.za. For the most current responsible gaming information and support, please visit the National Gambling Board of South Africa or contact Guru Casino's customer support team.